NSW Government Vouchers

NSW Government Vouchers

Save with Dine & Discover, Parents and Stay NSW Vouchers.

Save the next time you visit Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo, thanks to the Dine & Discover NSW and Parents NSW programs.

Your vouchers can be used when purchasing Zoo tickets online, by entering the unique code into the Promo Code box as you purchase your ticket(s).

For purchases on-site at our Zoos at any of the food and beverage outlets, Zoo Friends annual memberships (in-person joins or renewals only), retail stores for animal experiences or in-grounds tour locations - you can scan your voucher in-person to redeem your discount when making your payment.

Get out and about and support Taronga, where all our profits go back into our conservation programs to secure a shared future for wildlife and people.

Be sure to use your Dine and Discover Vouchers by 30 June to save on your next visit. 

Dine & Discover NSW

Every NSW resident aged 18 and over is eligible for six $25 vouchers worth $150 in total ($75 for Discover NSW and $75 for Dine NSW Vouchers). The vouchers can be used at participating NSW businesses who are registered as COVID safe, such as Taronga’s two Zoos!

The Dine & Discover NSW Vouchers are divided into two categories:

DISCOVER: Three $25 vouchers to be used for entertainment and recreation, including cultural institutions, live music, and arts venues, available 7 days a week.

  • You can use your Discover voucher to receive $25 off the purchase price of any Zoo tickets or animal experiences at either Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo

DINE: Three $25 vouchers to be used for eating in at restaurants, cafes, bars, pubs and clubs available 7 days a week

  • You can use your Dine voucher to receive $25 off your bill at any food and beverage outlet at Taronga Zoo Sydney or Taronga Western Plains Zoo in Dubbo

How to redeem

Use your unique voucher code found in your Service NSW app under 'Vouchers' and enter it into the Promo Code box as you purchase tickets online for either Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo to receive your $25 discount.

For purchases on-site at our Zoos at any of the food and beverage outlets, Zoo Friends annual memberships (in-person joins or renewals only), retail stores for animal experiences or in-grounds tour locations - you can scan your voucher in-person to redeem your $25 discount when making your payment.

Zoo Friends Annual Memberships

Your $25 Dine & Discover NSW voucher can be used when purchasing membership online, by entering the unique code into the Promo Code box as you purchase or renew your membership(s).

 

Parents NSW Voucher

Parents NSW Vouchers launched in February 2022 and allow one person from each eligible household to apply for 5 x $50 vouchers, worth $250 in total. The vouchers can be used at participating NSW businesses who are registered as COVID safe, including Taronga Zoo Sydney and Taronga Western Plains Zoo Dubbo.

Parents NSW Vouchers can be used:

  • 7 days a week, including public holidays
  • At Taronga Zoo Sydney and Taronga Western Plains Zoo Dubbo for:
    • General Admission Zoo tickets
    • Zoo Friends Annual Memberships
  • Taronga Zoo Sydney accommodation*:
    • Wildlife Retreat at Taronga
    • Roar and Snore
  • Until Sunday 9 October 2022

*Please note we are currently unable to accept Parents NSW Vouchers for Taronga Western Plains Zoo Dubbo overnight stays (at the Savannah Cabins, Zoofari Lodge or Billabong Camp). Redemption information for these accommodation products will be made available soon.

Eligibility

To find out if you're eligible, please visit the Service NSW website.

How to redeem

General Admission Zoo Tickets

Use your unique voucher code found in your Service NSW app under 'Vouchers' and enter it into the Promo Code box as you purchase tickets online for either Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo to receive your discount.

Multiple Parents NSW Vouchers can be combined and redeemed on the same booking, up to the value of $250. Parents NSW Vouchers cannot be used in conjunction with any other offer including combined with Dine & Discover NSW Vouchers.

Zoo Friends Annual Memberships

The 5 x $50 Parents NSW Vouchers can be combined to use when purchasing your membership online, by entering the unique code(s) into the Promo Code box as you purchase or renew your membership(s).

Overnight stays

To redeem a Parents NSW Voucher on accommodation at our two Zoos, please contact the Contact Centre.

SYDNEY ENQUIRIES

Wildlife Retreat at Taronga and Roar and Snore

accommodation@zoo.nsw.gov.au

02 9969 2777

DUBBO ENQUIRIES

Savannah Cabins, Zoofari Lodge and Billabong Camp

stayovernight@zoo.nsw.gov.au

02 6881 1488

Stay NSW Voucher

You can use the Stay NSW voucher at the Wildlife Retreat at Taronga Zoo Sydney:

•    7 days a week, including public holidays
•    Bookings must be made before the 9th October 2022
•    You cannot use your Stay NSW Vouchers with vouchers from other programs such as Dine & Discover NSW, Parents NSW or other NSW Government vouchers.
•    Vouchers cannot be used for food or drinks, spa services, Airbnb, online accommodation booking platforms and travel agents
•    Vouchers cannot be redeemed for cash, gift vouchers, a credit note from the business

Frequently asked questions

How do I apply for the vouchers?

To participate in Dine & Discover NSW, you must have a MyServiceNSW account.

You can download the Service NSW app now and register for a MyServiceNSW account to get started.

To check if you're eligible and to apply for Parents NSW Vouchers, please visit the Service NSW website.

How long do I have to redeem the vouchers until?

The Dine & Discover NSW program runs until Thursday 30 June 2022.

Parents NSW Vouchers can be redeemed until Sunday 9 October 2022.

Can I change my visit date after purchasing Zoo tickets using my NSW Government vouchers?

Yes, you can change your visit date through our Taronga contact centre team as tickets are valid for 12 months from the purchase date. 

Need to get in touch?

Email: tz@zoo.nsw.gov.au

Phone: (02) 9969 2777

Can I use more than one voucher?

You can only redeem one voucher per day at either Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo.

However, you can combine your voucher with another person's voucher towards the same transaction, for example when purchasing tickets online.

Multiple Parents NSW Vouchers can be combined and redeemed on the same booking, up to the value of $250. Parents NSW Vouchers cannot be used in conjunction with any other offer including combined with Dine & Discover NSW Vouchers.

Are the vouchers refundable or redeemable for cash?

No. As per the Terms & Conditions found on the Service NSW website, these vouchers are not refundable or redeemable for cash.

Terms & Conditions

Read the Terms & Conditions

$25 Dine & Discover NSW Vouchers are redeemable only until Thursday 30 June 2022.

$50 Parents NSW Vouchers are redeemable only until Sunday 9 October 2022. Multiple Parents NSW Vouchers can be combined and redeemed on the same booking, up to the value of $250.

Dine & Discover and Parents NSW Vouchers cannot be used in conjunction with any other offer (including combining Dine & Discover and Parents NSW Vouchers).

To use your $25 Dine & Discover NSW Vouchers or your $50 Parents NSW Vouchers, you must enter your unique code found in your Service NSW app under 'Vouchers' and by selecting one of your available vouchers.

Read the full Terms & Conditions for Dine & Discover NSW on the Service NSW website.

Read the full Terms & Conditions for Parents NSW Vouchers on the Service NSW website.